Have any of you beautynistas ever been really satisfied with the
salon you visit, but not necessarily with the stylist you see?? Do you
find yourself struggling to try to convince your stylist to do what you
want her to do rather than the same old thing? Has your eye been
wandering to the hair stylist's chair across the room because her
clients are always leaving the chair with an awesome do? It happens!
So many people are afraid to A- tell their stylist that they aren't
happy and want to try a new look or color or B- that they really would
like to start seeing another stylist in the same salon. It is a really
uncomfortable situation but just like relationships come and go, so do
hairstylists. And once you find that one right person, you aren't
giving them up! Here are a few tips I have found work the best when it
comes to breaking up with your stylist or talking them in to making a
change.
Let's talk baby steps. If you are not ready to
make the final split but are not happy with the way you hair has been
looking the last few salon visits, here is some help. Make sure you
KNOW exactly what you want. You can not sit in your stylist's chair and
tell them you are unhappy with you hair and not be able to tell them
what exactly it is that you are unhappy with. Is it the layers, is it
too brassy, is it too dark, to limp, to short? No matter what it is,
you need to be ready to articulate that to them. Too many times clients
sit in the chair and say they want to change something, that their hair
has been driving them nuts, but then they can't explain what it is they
want to be done differently. Don't misunderstand, it is not your
responsibility as a client to know what needs to be done to fix the
problem, but it is your responsibility to know what the problem is.
Example: if your hair is lacking volume and movement in a certain area,
then your stylist should know to switch up your layers a bit, enhance
your volume with the cut. However no stylist is a miracle worker and
some clients just have very fine, thin hair. A stylist can do all the
tricks in her handy book and sometimes your hair will continue to lay
flatter based simply on your hair type. If this is the case,
unfortunately beautynistas, you have your genes to blame, not your
stylist. Now with that being said, any good stylist is going to do her
absolute best to trick your hair in to the opposite.
Now
on the other hand, let's say you have done all you can. You have told
your stylist time and time again that you are not happy with your hair
and have been very specific as to what it is you are unhappy with and it
continues to be a problem. At this point, I fully encourage a break
up. Not everything is meant to last forever! But here lies the problem
of the day, how do you tell your stylist you would like to see another
stylist..in the same salon?! Tricky! First off, do not, and I repeat
do NOT try to have to stylist you would like to start seeing do the
dirty work for you. Many clients will approach the desired stylist
privately (lets call her Lisa) and try to have them go to the previous
stylist (lets call her Jan) with a little speech that usually goes
something like this " So I spoke with your client and she wants to make
an appointment with me, would you mind"? NOT OK! This will only cause
drama beautynistas, and salons in and of themselves have enough drama
and gossip going on an a good day. Not only that, but this will only
make it more awkward for you when you show up to your next appointment
with Lisa instead of Jan. If you have not had an official conversation
with Jan and are showing up for appointments with Lisa, heads are going
to turn. And let's face it, eventually it will become super
uncomfortable with you trying to avoid eye contact in the salon with Jan
or worse, trying to book your appointments on the days she is off work
behind her back. Eventually you will want to leave the salon in
general, leaving you back at square one!
Now if your
not the nervy type, you can blame it on
scheduling. Find out what days Jan is off from the salon, let's pretend
Wednesdays are her day off. Assuming that works for your schedule,
simply explain to her that you are only able to come in on Wednesdays
now ( your kid has soccer practice, your work schedule changed, whatever
it takes) and you are thinking of booking with Lisa next time because
she is here
on Wednesdays. Now trust me Jan is NOT going to want to come in on her
day off for one client, or switch her schedule for one client so this is
usually a quick and easy way to take care of this sticky situation.
Let's
now pretend the scheduling excuse, for whatever reason, is not going to
work. Here is how you should handle it. First off, know that
unfortunately, no matter what, it will be an uncomfortable conversation
to have. If you know that in advance you should be fine. First try
looking for something or some technique that you really like about the
new stylist. Example: she does great blow dry's, she is awesome with
layering, she is super experienced with blonde color (or whatever color
you may be), she specializes in curly hair. If you have something like
that to say to back you up, then you have a little more of a leg to
stand on. Start by saying "You know Jan, I love you and your work but I
have just been really unhappy with my hair lately, and I think it is
just time for a change. I always notice how great Lisa works with
blonde hair and if you wouldn't mind I think I would like to try her out
next time." Now I won't lie to you and say that Jan is not going to be
offended but we can all only hope that Jan is a team player and would
rather lose a client to Lisa (who can refer clients back to her later)
than to lose a client to another salon completely.
Let's
be clear here, I am in no way sitting here telling you that this is an
easy thing to do. But there are ways to do it to make it less
stressful and awkward. As a air stylist, we have all been broken up
with or have had to break up with clients ourselves, it happens. I
think I speak for us all when I say that we would all prefer honesty.
Good luck beautynistas!!! Stand your ground! If any of you have any
similar experiences to this or any further advice, please reach out in
the comment section below :)
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